James Mayes

Archive for 2013|Yearly archive page

Sporting analogy… why Talent matters via #hrtecheurope

In Conference, Human Resources, Recruitment, Sport on March 20, 2013 at 12:30 pm

Listening to a great presentation from Mike Psenka of eThority Analytics at HRTech Europe’s spring warm up event.  He’s looking at workforce analytics, performance data and so on.

This slide looks at difference in sporting achievement between 1908 and 2012. Performance improvements over this period for high jump and 100m race were 22-23%. The impact of human evolution is demonstrably minimal. In the equipment section, the winner of the race in the second picture is missing a shoe – so equipment is not necessarily the key differentiator.  In the third section, we see the vast difference in pool available.

Strong correlation? I think so!

Talent identification

 

 

Blog: Epic fail from @VodafoneUK store reps…

In Mobile, Personal on January 17, 2013 at 10:44 am

So I picked up a new HTC One X phone late last year. I think it’s one of the best Android phones out there and I’ve been very impressed. Until recently. The screen started phasing out on me. Some wierdness with the colours, then the sizing, then finally just refusing to show anything. The phone itself is fine (proved this via feedback noises on a few different tests) just the screen. Clearly, a repair or replace is needed.

The handset came from Vodafone, about 3 months back – so pretty fresh, protected by a case the whole time and not a mark on the phone or the case. Picked it up on a contract, one of those where you pay for the airtime and data, the handset being provided “free” – meaning you have to commit to twelve or eighteen months of charges, so paying for it that way instead. Always thought that was fair enough, never had an issue.

Took the handset to my local Vodafone shop, where an interesting conversation ensued. According to two different sales assistants, my contract covers the airtime only. The phone is provided absolutely free and as such, the retailer has no responsibilities towards it and the sale of goods act does not apply. This means despite the fact its become non-functional very quickly, Vodafone don’t have to do *anything*.

They offered to take if off me and send it off to a repair centre to be fixed under HTC’s warranty, but this leaves me with two problems. Firstly, I’m now paying for airtime and data which I can’t use until they fix/replace and return the phone. Second, the HTC warranty is valid for twelve months and I have an eighteen month contract. What happens if the handset breaks in those last six months?

Vodafone suggested their insurance was the perfect solution… but this adds nigh on 50% to the monthly cost, for something which *should* be free from failure for the life of the contract offered. Of course, if I lose or smash it, I expect that to be my problem.

Here’s the final piece of amazement for me though… I challenged the sales guy on whether he thought this situation was reasonable. He stated that he didn’t think it was, but that the law let them get away with it.

customer-service

Way to go, Vodafone! Rest assured, you’ll not be getting another contract out of me.

Open shout… what’s the challenge?

In Personal, Personal Development, Recruitment, Social Media, Social Recruiting, Start-ups on January 16, 2013 at 11:00 pm

While I’ve continued to write occasional posts recently, I’ve been somewhat preoccupied with other events. Likewise, I’ve been rather quieter on the professional front.

I’ve been working on some projects in the meantime, but I’m now opening up for something fresh. What, you might ask, could that be? Frankly… it’s up to you!

My history is predominantly recruitment and talent focussed, but always with a strong technology element. I’ve strong knowledge of the social media, marketing and social recruiting space, I’ve run many training sessions, run sales teams and presentations, worked as an RPO client manager and as an external technology consultant. I’ve been involved in event organisation, speaking and sponsorship. I’ve taken on product management and product marketing projects.

ChallengeIn short then, this represents an open shout: I’m in the market for a challenge. Come talk to me if you think I can help you with yours!

Social media image size cheat sheet

In Facebook, Facebook tips, Google+, Infographic, LinkedIn, Social Media, Social Recruiting, Twitter, Twitter Tips, Video on January 15, 2013 at 11:18 am

Something that’s been a pain to me in the past, and no doubt a constant pain to everyone else who’s ever tried to carefully prepare a social media page…. what size should the image be?

Luckily, problem solved. The wonderful guys over at LunaMetrics have done the hard work for us. Not only for images though, they’ve covered video preview sizes, caption box character limits, thumbnail sizes… everything!

Image size

What’s more, they’ve covered all this for

  • Facebook
  • Twitter
  • Google+
  • YouTube
  • LinkedIn
  • Pinterest

If you build, customise or play with images, videos, thumbnails or layouts on any of the above sites…. you need this in your life!  Bookmark, enjoy! Full post here.

 

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